| PUBLIC MENTAL HEALTH OMBUDS SERVICE OF SPOKANE/FULCRUM INSTITUTE 915 WEST SECOND AVENUE, SUITE 1 SPOKANE, WA 99201 EMAIL: OMBUDS@FULCRUMDISPUTE.COM TELEPHONE – (509) 624-1740 OR (866) 624-1740 FAX– (509) 838-5588 Population Served: All ages RSN Funded Services • Public Mental Health Ombuds Service General Services Provided • Ombuds Services: - Consumer advocacy - Complaint resolution - Ombuds Service includes problem solving, mediation, and negotiation assistance - Assists consumers in the grievance, appeal, and fair hearing process - Information resource Fulcrum Institute Dispute Resolution Clinic Other General Services Mediation Services: The Fulcrum Institute Dispute Resolution Clinic is dedicated to assisting people in avoiding the costs of litigation and helping them resolve their problems in a manner that is forthright, quick, and cost-effective. The Fulcrum Interchange: An outreach program that provides a safe and neutral environment for supervised visitation and/or exchange of children between custodial and non-custodial parents. Classes Offered: Anger Management – Participant will learn anger management skills that facilitate more responsible decision- making, and can lead to improved communication and better relationships. For more information please call (509) 838-2799. Theft Awareness – Participants will learn how their behavior affects themselves and society. For more information please call (509) 838-2799. Children First – A Program for Parents A three-hour Program that focuses on issues including: • Communication Skills • Developmental Stages of Children • Stress Indicators • Age Appropriate Expectations • Impact of Divorce • Reducing Stress • Visitations • Financial Obligations • Alternatives to the Courts For more information please contact (509) 838-2799. Mediation Training The Fulcrum Institute Dispute Resolution Clinic is one of the finest conflict management training organizations in the State of Washington. |
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